Children’s Technology Workshop Privacy Policy

Thank you for visiting the Children’s Technology Workshop™ web site operated by Hands On IT Corporation located at 3220 Yonge Street Toronto, ON, M4N 2L2. Children’s Technology Workshop respects the privacy and security of its users. Our goal is to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your online visits. We will not disclose it to any person or organization outside the Children’s Technology Workshop group of companies or our Regional Directors (franchisee partners), except as described in this Privacy Policy.

This Privacy Policy discloses how we collect, protect, use and share information gathered about you on the Children’s Technology Workshop web site. We hope that this disclosure helps increase your confidence in our site and enhances your Internet experience.

What Personally Identifiable Information does Children’s Technology Workshop collect and how is collected?
Most of the information and services available on our web site are offered without collecting any personally identifiable information from you. Children’s Technology Workshop may collect certain information from and about its users three ways: voluntarily provided by you, from our web server logs and with cookies.

Personal information you provide: There are a few activities on our web site where the collection of personally identifiable information is necessary, either directly entered by you or voluntarily provided to our call centre. These activities include registering your child or children for the services we offer, such as icamp TM, workshops or birthday parties or to purchase products. Only when you register, do we ask you for personal information to complete the transaction.

For registrations or product purchases, we ask for your name, address, e-mail address, telephone numbers, child’s name, gender, birth date, school and grade and how you heard about us. If relevant to the wellbeing of your child, we will also ask you to provide any health information or concerns that we should be aware of.

If you're purchasing a product or service, we may request financial information such as your credit card number and expiry date. Any financial information we collect is used only to bill you for the products and services you purchase. Your credit card information may be forwarded through our bank merchant services provider directly to your credit card provider. We do not store or retain your credit card number.

WE RECOGNIZE THE NEED TO PROVIDE ADDITIONAL PRIVACY FOR CHILDREN WHO VISIT OUR SITE. CHILDREN’S TECHNOLOGY WORKSHOP DOES NOT INTENTIONALLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER THE AGE OF 13. IF YOU ARE UNDER 13 AND WOULD LIKE TO PROVIDE PERSONAL INFORMATION TO US, PLEASE ASK A PARENT OR GUARDIAN FOR ASSISTANCE.

Information collected from you with technology - web server logs: When you visit our web site, we may track information to administer the site and analyze its usage that may not be readily apparent to you. This information is not personally identifiable to you and we don’t normally combine it with the personal information you have provided. Examples of information we may track include:

• Your Internet protocol address so we know where to send the information you are requesting
• What kind of browser or computer you use
• The number of links you click within the site
• The state, province or country from which you accessed the site
• The date and time of your visit
• The name of your Internet service provider
• The web page from which linked you to our site
• The pages you viewed on the site

What are “cookies” and how does Children’s Technology Workshop use them?
Cookies are small bits of text that our servers send to your computer while you are viewing the web site. These pieces of information allow the web site to remember important information that makes your web site visit more effective. This allows us to:

• Save your preferences and login information, and provide personalized functionality
• Estimate the number of users of our site
• Quantify general usage of our site
• Track aggregate traffic patterns

The placement of a cookie on your computer does not allow us to extract personal information about you. If you have submitted personal information to our site, we may aggregate the data and combine it with some personal information for internal marketing, analysis and reporting purposes.

Even though most web browsers accept cookies, most browsers also give you the option to warn you each time a cookie is being sent or you can choose to turn off all cookies. Please note that if you set your browser to reject cookies you will still be able to visit our site but your browsing experience may be affected. Each browser is different, so you should look at your browser help menu to learn the correct way to modify cookies. If you turn cookies off, you may not have access to many features that make a web experience more efficient and some of our services may not function properly.

How does Children’s Technology Workshop protect my information?
If you register with a Children’s Technology Workshop site or access your account information, we take technical, administrative and physical security steps to protect all customer information. We use secure server software (SSL) encryption for all credit card information you input, before it is sent to us. Furthermore, all of the customer data we collect is protected against both unauthorized physical and electronic access.

There are some things that you can do to help protect the security of your information as well. For example, never give out your password, as this secures access to all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the web so that other people using the same computer won't have access to your information.

Does Children’s Technology Workshop share information with companies or other organizations that are not part of your family of Regional Directors (franchisee partners)?
One of the most valuable assets of our business is you. We aren't in the business of selling, renting, exchanging or sharing information about our customers. We will only give out information for security reasons, to protect your safety or that of your children, to comply with a court order or enforce our Terms of Use.

What is Children’s Technology Workshop’s policy for allowing me to review, update or correct my personally identifiable information?
If you are a registered customer, you may change or update the personal information you give us at any time. Log on with your User Name and Password and click on ‘My Profile’.

Additional Note
This policy may be revised from time to time to provide better service and maintain accuracy. Children’s Technology Workshop may contain links to other web sites. While we try to link only to sites that share our high standards and respect for your privacy, we are not responsible for the content or privacy practices of other sites.

Who do I contact with questions or concerns about this privacy policy?
You may contact the Privacy Officer at:

privacy@ctworkshop.com

The Privacy Officer
Children’s Technology Workshop
3220 Yonge Street
Toronto, ON
M4N 2L2

Phone (416) 425-2289

Effective Date
This Privacy Policy is effective as of March 15, 2007.